Eros hotel New Delhi logo
Eros Hotel Cover image

Hotel Policies

It’s important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members.

Smoking

Smoking and non-smoking Guest Rooms are available. Please inquire at time of booking. Certain rooms and restaurants are non smoking. Smoking in designated areas is only allowed. Kindly check with the concierge for smoking locations.

Family Children

Children 5-12 sharing with 2 adults free accommodation, meals charged at hotel as taken. Children aged 13-18yrs charged as triple occupancy in room with parents or grandparents.

Cancellation Policy

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly.

Payment

Hotel Currency – Indian Rupee

Accepted Payment Options : American Express, Diner’s Club, JCB, Master Card, Visa

Pets

Parking

Check-in / Check-out

*As per safety & Hygiene guidelines Hotel does not permit any outside food inside the hotel.