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Terms of Use

At Eros Hotel, we are dedicated to safeguarding your privacy and advancing technology that enhances your online experience in a secure manner. This Privacy Statement pertains to the Eros Hotel website and governs the collection and utilization of data. By utilizing the Eros Hotel website, you consent to the practices outlined in this statement.

Collection of Your Personal Information

Eros Hotel collects personal information for the purpose of reservations, including your email address, name, home or work address, and telephone number. Additionally, Eros Hotel gathers anonymous demographic information, such as postcode, age, gender, preferences, interests, and favorites, which is not specific to you.

Furthermore, information about your computer's hardware and software is automatically collected by Eros Hotel. This data encompasses your IP address, browser type, domain names, access times, and referring website addresses. This information aids Eros Hotel in service operation, maintaining service quality, and generating general statistics about website usage.

We encourage you to review the privacy policies of external websites linked to from Eros Hotel to comprehend their data collection, usage, and sharing practices. Eros Hotel is not responsible for privacy policies or other content on websites beyond the Eros Hotel domain.

Utilization of Your Personal Information

Eros Hotel collects and employs your personal information to operate the Eros Hotel website and provide requested services. We also employ your personally identifiable information to inform you about additional products or services available from Eros Hotel and its affiliates.

By completing and submitting an inquiry form through this website, you explicitly grant permission to be contacted via email or telephone regarding Eros Hotel's investment offerings and promotions. You will always have the opportunity to opt out of future communications. Eros Hotel may also use surveys to gather insights about your views on existing or potential services.

Customer lists are not sold, rented, or leased to third parties by Eros Hotel. Occasionally, Eros Hotel may reach out to you on behalf of external business partners about relevant offerings; however, your unique personally identifiable information is not shared with these third parties. Trusted partners may receive data to perform statistical analysis, offer customer support, or deliver services, while upholding the confidentiality of your information.

Sensitive personal information is not disclosed without your explicit consent.

Eros Hotel tracks visitors' website and page interactions to determine preferred products and services. This data aids in providing tailored content and advertising to customers displaying interest in specific subject areas.

Your personal information will only be disclosed in cases required by law or when believed to be necessary to protect rights, property, or personal safety.

Use of Cookies

The Eros Hotel website uses cookies to enhance your online experience. A cookie is a text file placed on your hard disk by a web page server, assigned uniquely to you. Cookies help the web server recognize your return to specific pages, simplifying processes such as recording personal information. You can modify browser settings to decline cookies, but this may limit your experience of interactive features.

Security of Your Personal Information

Eros Hotel secures personal information from unauthorized access, utilizing controlled and secure computer servers. Information transmitted to external websites is encrypted using protocols such as Secure Socket Layer (SSL).

Changes to This Statement

Eros Hotel may update this Privacy Statement to reflect feedback from customers and company developments. We advise you to periodically review this statement to stay informed about how Eros Hotel safeguards your information.

Contact Information

Eros Hotel values your input regarding this Privacy Statement. If you believe Eros Hotel has not adhered to this statement, please contact us at [email protected] We will make reasonable efforts to promptly address and resolve¬†any¬†concerns.